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Cookies Policy
1. What are cookies?
Cookies are small text files that a website places on your computer, tablet, mobile phone or another internet-connected device. They contain information that can be read by the website or by an authorised service provider when you return to the website. Cookies help websites recognise a device, remember information and provide a more consistent experience.
Some cookies are placed directly by Golden Star Casino. Others may be placed by third-party service providers that support website functions, security, analytics, communications or advertising. These third parties may use cookies and similar technologies in accordance with their own privacy information and the instructions they receive from the relevant website operator.
Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be combined with account, device or usage information and may therefore be treated as personal information under applicable privacy laws. Golden Star Casino handles personal information in accordance with its Privacy Policy and applicable Australian requirements.
Similar technologies may include pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, such as measuring website use, remembering preferences and helping to protect accounts.
2. How we use cookies
Golden Star Casino may use cookies and similar technologies for several purposes. The particular cookies used may change as the website, services, security controls or legal requirements develop. Cookies may be used to:
- Enable the website and its essential features to function properly.
- Maintain secure sessions and help protect accounts, transactions and other restricted areas.
- Remember information that you have entered or choices that you have made during a visit.
- Recognise a returning device and provide a more consistent experience.
- Understand how visitors use the website, including which pages are viewed and whether features are working as intended.
- Identify technical errors, improve website performance and support testing of new features.
- Help prevent fraud, abuse, unauthorised access and activity that may breach applicable terms.
- Measure the effectiveness of communications, promotions and website content where this is permitted.
- Support relevant advertising or marketing activities where you have provided any consent required by law.
- Meet legal, regulatory, responsible gambling, security and record-keeping obligations.
Cookies may also help us apply settings relating to responsible gambling, account access and age or identity checks. Cookies are not used to encourage gambling in a way that is inconsistent with responsible gambling obligations. Where applicable, information from cookies may assist with detecting unusual activity or enforcing restrictions, exclusions or other account controls.
We may use aggregated or de-identified information derived from cookies for reporting, planning and service improvement. Information is generally used in a form that does not directly identify an individual where this is reasonably possible. Where information is used with other information to identify a person, it will be handled as personal information.
3. Types of cookies we may use
Strictly necessary cookies
These cookies are required for core website functions. They may support login processes, account security, navigation, session management, fraud prevention, payment or transaction workflows, and the operation of privacy choices. Because the website may not function correctly without them, they generally cannot be switched off through a cookie preference tool. You may still be able to block them through your browser, but doing so may prevent access to some or all website features.
Preference and functionality cookies
These cookies remember settings and choices so that the website can respond to your preferences. Examples may include language, display, region, accessibility or session settings. They can make the website easier to use and help avoid the need to repeat the same choices during later visits.
Analytics and performance cookies
These cookies collect information about how visitors use the website. They may help us understand traffic patterns, popular pages, navigation paths, loading performance and technical problems. Analytics information may be combined, aggregated or de-identified for reporting and improvement. Where consent is required, these cookies will be used only after the appropriate choice has been made.
Marketing and advertising cookies
These cookies may be used to measure marketing activity, show more relevant content or limit how often an advertisement is displayed. They may be set by Golden Star Casino or by advertising and technology partners. Marketing cookies are not essential to the basic operation of the website. Where applicable, they will be controlled through the cookie preference tool and used only in accordance with applicable consent and privacy requirements.
Session and persistent cookies
Session cookies are temporary and are normally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The retention period may vary depending on the purpose of the cookie, the settings of the service provider and applicable legal requirements.
4. Your choices and browser controls
When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept or reject categories of cookies that are not strictly necessary. Your choices may be saved in a preference cookie so that they can be remembered on later visits. If you delete that cookie, you may be asked to make your choices again.
You can also control cookies through your browser settings. Most browsers allow you to view, block, delete or restrict cookies. Browser controls differ between providers, so you should check the help or privacy section of your browser for instructions. You may also be able to manage certain advertising preferences through tools provided by relevant advertising or technology organisations.
Choosing to reject or delete cookies may affect the operation of the website. For example, you may need to enter information again, lose saved preferences or be unable to use account, security or transaction features. Blocking all cookies may also prevent the website from recognising your responsible gambling or privacy settings during a visit.
Your cookie choices apply to the browser or device on which they are made. If you use more than one device or browser, you may need to make the same choices separately. You should also review the privacy settings of mobile applications or other services where cookies and similar technologies may be used.
5. Third parties, updates and contact
Some website functions may be supported by third-party providers. These providers may process information collected through cookies or similar technologies to deliver their services, maintain security, provide analytics or support communications. Their processing may be governed by their own terms and privacy notices. We encourage you to review those notices where you need more information about a third party's practices.
Information collected through cookies may be processed in Australia or another location, subject to applicable privacy and data protection requirements. Golden Star Casino takes reasonable steps to manage information responsibly, protect it against misuse and limit access to people and providers who need it for legitimate purposes.
This Cookies Policy may be updated from time to time to reflect changes to the website, cookies, service providers, legal requirements or our practices. The updated version will be made available on this page, and the date or other notice may be changed where appropriate. You should review this policy periodically, particularly before using account or gaming services.
If you have questions about this Cookies Policy, your cookie preferences or the handling of personal information, please use the available support or privacy enquiry channel on the Golden Star Casino website. Do not include unnecessary sensitive information in an enquiry. You may also have rights under applicable Australian privacy laws, including rights relating to access, correction or complaints, subject to relevant exceptions and procedures.